Difference between revisions of "OpenEMR Success Stories"

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=Overview=
=Overview=
This page is part of a new project to list and describe successful deployments of OpenEMR. For more details on submitting entries, please see the [[Talk:Success_Stories|Discussion]] page.
 
:This page is part of an ongoing project to list and describe successful deployments of OpenEMR. Please refer to [http://www.open-emr.org/wiki/images/2/27/OpenEMR_Success_Stories_Overview_and_Howto.pdf this presentation] to understand the goal of this page and how to add an entry.
<br>
<br>


<span style="color:#ff0000">'''Disclaimer:'''</span> This list will not represent the bulk of OpenEMR users because institutions don't have to make public which open source software they use. However, In the US, it has been estimated that there are more than 5,000 installations of OpenEMR in physician offices and other small healthcare facilities serving more than 30 million patients. Internationally, it has been estimated that OpenEMR is installed in over 15,000 healthcare facilities, translating into more than 45,000 practitioners using the system which are serving greater than 90 million patients. For more information, including data citations, please see [https://en.wikipedia.org/wiki/OpenEMR#Adoption Adoption information].
:<span style="color:#ff0000">'''Disclaimer:'''</span> This list will not represent the bulk of OpenEMR users because institutions don't have to make public which open source software they use. However, In the US, it has been estimated that there are more than 5,000 installations of OpenEMR in physician offices and other small healthcare facilities serving more than 30 million patients. Internationally, it has been estimated that OpenEMR is installed in over 15,000 healthcare facilities, translating into more than 45,000 practitioners using the system which are serving greater than 90 million patients. For more information, including data citations, please see [https://en.wikipedia.org/wiki/OpenEMR#Adoption Adoption information].
 
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<br>


= Trincay Medical Center, Cayman Islands (August 2016) =
=Hurricane Maria, Puerto Rico, and the success of OpenEMR customers (November 2017)=
:See [https://www.openemr.blog/post/hurricane-maria-puerto-rico-openemr-success/ Hurricane Maria, Puerto Rico, and the success of OpenEMR customers] article for this success story.
 
<br>


Dr Adamo and his group of 18 were using Amazing Charts and wanted to get away from the client server environment. They wanted anywhere access to the electronic medical records system.
=Chicago Medical and Urgent Care Centers (July 2017)=
Below is the list of what they were looking for when they choose OpenEMR.


Our needs would be:
:This Chicago-based organization has successfully deployed OpenEMR to a handful of their care centers. With high-tech medical equipment and dozens of passionate and knowledgeable medical professionals, this organization offers patients an integrated approach to their overall care. The centers boast an impressive amount of medical services such as family medicine, plastic surgery, spine and joint physical therapy, preventative and family dentistry, and sleep therapy.
   
   
-              A cloud based EMR system
:Leveraging the expertise of [http://www.openmedpractice.com/ns/ Open Med Practice], each of these data-intensive facilities are running the latest OpenEMR v5 software with customizations to meet their specific workflows, all in the name of patient outcomes.
-              An ICD-10 based system (our Amazing Charts software is ICD-9, and all the insurers on the island are moving to ICD-10 by the end of this October)
-              An integrated billing system, compatible with the insurance providers that we work with (we have our own billing department, that will most likely require training with the new system and ICD-10)
-              Electronic prescriptions
-              If possible, and reasonable in cost, we would like to transfer the current Amazing Charts patient database to the new OpenEMR
-              Assistance with general configuration, particularly for doctors charts/personalized consultation sheets and for billing
-              Integration of the current CPT codes and customary fees provided for Cayman Islands (that we have in Excel format)
-              We do not have to be strictly HIPAA compliant, being based outside the USA.
 
We were able to meet their needs and deployed the program in the cloud with security and imported a patient list of 20k plus patients.  
Open Med Practice


<br>
<br>


= OpenEMR chosen for a Hearing Clinic in Ontario (October 2012) =
=Pohnpei Community Health Center of Micronesia goes Paperless (April 2017)=
:'''(Posted on October 2, 2012 on the OEMR website at http://www.oemr.org/2012/10/01/openemr-chosen-for-a-hearing-clinic-in-ontario/)'''
:Pohnpei Community Health Center (PCHC), a federally funded clinic, was challenged with the task of going digital with limited internet connectivity. PCHC needed a customized, easy to use, and scalable system with the goal of enabling better operational efficiency in terms of handling medical documents and improved productivity.


:Hello,
:With the help of Pacific Island Health Officers Association (PIHOA) and passionate open source support from Dr. Mark Durand, [http://hc.visolve.com/ ViSolve] customized OpenEMR for PCHC’s deployment.


:We have recently installed OpenEMR into a production environment. We run a Hearing Clinic with about 10 employees, and 5 offices spread out over a small geographical area in Ontario, Canada.
:PCHC transitioned successfully into a paperless environment, enabling digitized workflows such as front office registration, dispensing medicine, bill processing, and checking out patients from the clinic.


:OpenEMR runs on a Ubuntu 12.04 Server.
:[http://hc.visolve.com/ ViSolve's] on-site training and 24/7 support for PCHC doctors, clinicians, and front office staff made the migration a smooth and a successful one with a customized OpenEMR solution.


:I hope this is of some help to you!
:Daniel Pfingstgraef
<br>
<br>


= OpenEMR chosen in the Bahamas (September 2012) =
= Anesthesiologist in Tennessee (April 2017) =
:'''(Posted on September 6, 2012 on the OEMR website at http://www.oemr.org/2012/09/06/openemr-chosen-in-the-bahamas/)'''


:Hello
:A specialty, sole practitioner clinic in Tennessee has recently deployed OpenEMR to meet his needs. When asked about the strong points of the system, this practitioner pointed to the adaptability and customizability of OpenEMR. Moreover, he notes that OpenEMR allows him to "quickly adapt to aggressive changes in government and insurance company policies".


:I am in the Bahamas and have just setup Open EMR for my cousin who is opening a new clinic.
:With the help of [http://www.openmedpractice.com/ns/ Open Med Practice], this clinic has been able to adapt to national and local changes in regulations to stay competitive.


:I am very impressed with the software.
<br>


:I will continue to evaluate and jot down any ideas that come to mind.
= Leading Academic Medical University (March 2017)  =


:Thank you for a wonderful software package.
:The Neurology IT department of a top Ivy League Academic Medical Center was challenged with the task of providing Continuous EEG monitoring of patients for their physicians. This solution would also need to integrate with existing medical systems. Dissatisfied with the available off the shelf product offerings, the department noted that a customizable solution was necessary to meet the requirements of the physicians and faculty.


:Samuel Strachan
:With the help of [http://hc.visolve.com/ ViSolve], the department deployed a customized OpenEMR solution to provide Continuous EEG monitoring functionality and systems integration.
:citixens.com/openemr


:J. Samuel Strachan
:The open source nature of OpenEMR enables and encourages customizations to meet the specific needs of healthcare providers internationally. Users can deploy and customize OpenEMR to meet their needs, whether it be done independently with free community support or with one of many professional OpenEMR vendors.
:Team Lead, Systems Architecture and Administration
:The CitiXens Team
:242.427.2060 or 242.376.6567


:http://citixens.com/helpdesk
<br>
<br>


= Dr. Gombe Chooses OpenEMR for Kenya (September 2012) =
= George Mason University Safety Net Clinic (March 2017) =
:'''(Posted on September 5, 2012 on the OEMR website at http://www.oemr.org/2012/09/05/dr-gombe-chooses-openemr-for-kenya/)'''


:Good day,
:While the Affordable Care Act, Medicare, and Medicaid help many US citizens, there are still certain gaps with access to care. Luckily, charitable "Safety Net" clinics can be found all around the country. One such clinic was recently deployed by the George Mason University, with the help of [http://www.openmedpractice.com/ns/ Open Med Practice].
:This is to inform you that I have just installed openemr. I run a small sized health facility in rural Kenya and I am hopeful that this software will enable us to offer more effective services more efficiently given our meager resources
 
:Joyce, an essential project member, notes "The clinic will be able to capture and control patient data for improved clinical decisions and future research".
 
:Outside of the implementation, Joyce describes the usage of OpenEMR in the classroom "It allowed me to demonstrate the flexibility, reliability, and usefulness of open-source systems to faculty and students at George Mason University. Due to OpenEMR's ease of use, we will also use it as a platform to train nursing students in our Sim Lab and for our Health Administration & Policy students to practice data management and health informatics".


:Kind regards,
:Dr Joash Gombe
<br>
<br>


= Southern Tier Plastic Surgery Associates, PC selects OpenEMR (June 2012) =
= Spanish-speaking Clinic in Argentina (October 2016) =
:'''(Posted on June 21, 2012 on the OEMR website at http://www.oemr.org/2012/06/21/466/)'''


:Dr Bowen:
:A 60-bed clinic, Ados, Puerto Madryn, with 100 users and 10,000 patients so far, has successfully deployed OpenEMR on a capable Windows server.
 
:[http://openemr.com.ar/ Netic Infoservices] installed OpenEMR with Spanish-translated documentation and terminology as well as diagnostic codes adapted to the Spanish International Code for Diseases. Outside of the translation work, this installation included a large data import of health insurance entities from the Argentine health system, custom administrative reports to track uninsured patients, and Gynecology forms based on specific provider requirements.
 
:The providers are slowly adopting the system, with help of a few committed users and remote support from Netic Infoservices.
 
<br>
 
= Trincay Medical Center, Cayman Islands (August 2016)  =


:I just wanted to let you know that my medical practice has just started using OpenEMR as our EHR system.
:Dr. Adamo and his group of 18 were using Amazing Charts and wanted to migrate to an "anywhere access" electronic medical records system.


:We are a two surgeon plastic surgery practice in upstate New York. Our patient database contains approximately 50,000 patients. We are using MI Squared for hosting and support.
:Below is the list of what Trincay wwas looking for when considering a new system:
:* A cloud-based EMR system
:* An ICD-10 based system (Amazing Charts software used ICD-9, however, all Cayman Island insurers were soon moving to ICD-10)
:* An integrated billing system, compatible with the insurance providers that Trincay works with
:* Electronic prescriptions
:* An ability to migrate Amazing Charts patients
:* Assistance with general configuration, particularly for doctors charts/personalized consultation sheets and billing
:* Integration of current CPT codes and customary fees provided for Cayman Islands (Excel files)
:* Although not required, HIPAA compliance


:I am a long time fan of the Linux operating system, and FOSS. I am glad that such a high-quality product exists for EHR implementation. Though we have just started using the system, we are quite happy with it, and I recommend it to my colleagues who are looking at EHR systems. Many of them have a hard time understanding that such a product is available for free, while other systems cost over $40,000! I tell them that for that much money, their EHR system should be delivered in a brand new BMW, that they get to keep!
:With the help of [http://www.openmedpractice.com/ns/ Open Med Practice], Trincay Medical Center's needs were met by deploying OpenEMR in a secure cloud environment along with a migrated patient list of over 20,000 patients.


:Anyway, thanks again for all the work you have put into developing the system, and for its continuing development.
<br>


:Sincerely,
= Primary Care Providers in Vermont (April 2014)  =


:Mark S. Anthony, MD, FACS
:A multi-practitioner clinic in Vermont, Granite City Medical Associates dba Mark Yorra MD, deployed OpenEMR in 2012 and successfully achieved Meaningful Use in 2014.  Dr. Yorra was gracious in his remarks regarding his practices' use of OpenEMR. "I certainly appreciate the availability of OpenEMR as a way to begin using an EMR, and was quite amazed that we were able to achieve meaningful use criteria relatively painlessly. The EMR brought our small primary care office into the modern world. Thank you for your role [http://www.cmsvt.com] in getting us up and running with it."
:[http://www.stpsa.com/ Southern Tier Plastic Surgery Associates, PC]
<br>
<br>


= Siaya District Hospital in Kenya Goes Live With OpenEMR (April 2012) =
= Saint Lucia Pain Institute and Clinic (February 2014) =


We are a start-up in the Bay Area of California called [http://medigrail.com MediGrail LLC]. We think of our company as having a profit and a non-profit side. The OpenEMR implementation described below is a part of the latter.
:Dr. Winston Parris is an internationally renowned pioneer in pain management, Professor Emeritus at Duke, and a provider at the Saint Lucia Pain Institute as well as various organizations in the US. Dr. Parris has received accolades from Queen Elizabeth of Great Britain and the Government of Saint Lucia for his numerous contributions to the field.


'''Application''' Custom reports have been developed for the user and SnoMED and ICD 9 databases are installed. The current project is converting to ICD 10 codes and is experiencing some issues with it. Populated the pharmacy and are printing patient payment receipts. It is tracking inventory. Auto-incrementing patient ID is also configured. The application team's biggest challenge was to define ACLs for each department and their heads.
:Leveraging the expertise of [http://www.acehealthsolutions.com/ ACE Health Solutions], Dr. Parris and his colleagues at the Saint Lucia Pain Institute are now using OpenEMR. Having gone from paper to a proprietary solution to OpenEMR, the institute realizes the benefits of a fully computerized and open source EHR solution.
<br>


'''Goal''' The whole team including management has been very clear on the overall goal that everybody is working towards. Last year the facility saw roughly 120,000 patient encounters and the goal of the automation is to double that!
= Hearing Clinic in Ontario (October 2012) =


'''Team-building''' We set user expectations, provided role definitions, and helped in team formation.
:''The following is a letter from an employee of an Ontario-based Hearing Clinic. In this letter, he briefly describes his successful OpenEMR deployment.''


'''Training''' The user-base is not trained in computing technologies other than extensive use of cell feature phone SMS. The support team at Siaya also needs formal systems and applications training. Before going live, the application team engaged in "Train the Trainers" (TOTs) activity. The TOTs then engaged in training the staff while the support staff made themselves available to answer questions.
:Hello,


'''Installation time-frame''' December 2011 to January 2012
:We have recently installed OpenEMR into a production environment. We run a Hearing Clinic with approximately 15 employees, and 7 offices spread out over a small geographical area in Ontario, Canada.


'''Location''' Western, rural Kenya and the government facility is called Siaya District Hospital
:OpenEMR runs on a Ubuntu 12.04 Server.
<br>


'''Contact''' Dr. Omoto Jackton, telephone +254-721-761484, Yudhvir Singh Sidhu, 408 677 7660 cell
= Clinic in the Bahamas (September 2012) =


*'''We encourage you to call the team in Siaya''' during our daily morning staff meetings 8 - 9 am EAT.
:''Samuel Strachan, the cousin of a provider who runs a local clinic, expresses his thanks for the quality of OpenEMR software that he set up for the facility.''
:*They are 10 hours ahead of PDT. It is 10 pm in California when it is 8 am in Siaya.
:*There is a USA phone number - area code 408. Please contact Yudhvir to coordinate. We want you to know the names of the staff and have you scheduled in the meeting.


'''Address'''  Medical Superintendent, Siaya District Hospital, P. O. BOX 144 Siaya, Kenya, Postal Code 40600
:Hello


'''When''' Siaya District Hospital goes live 13 April 2012
:I am in the Bahamas and have just set up OpenEMR for my cousin who is opening a new clinic.


'''What''' Automated a 220-bed hospital - network, workstations, servers, and UPS
:I am very impressed with the software.


'''Who''' Created a team split in 4 groups: the systems administrators, Facilities manager, IT manager, and applications administrators. This team consists of Siaya people and the MediGrail staff members.
:I will continue to evaluate and jot down any ideas that come to mind.


'''Equipment'''
:Thank you for a wonderful software package.
*An Intel Atom Supermicro server with 4 GB RAM and a 32 GB SSD drive which is the firewall and a Linux boot server - running pfSense (pfsense.org)
*An Intel Atom Supermicro server with 4 GB RAM and a 2 TB drive which is the file server, IM server and future inter-department phone switch running on Ubuntu Linux and mounting user directories via sshfs.
*Intel Xeon Sun server with 6 GB RAM and two drives which is the application server during the day and backup server at night. The application is ofcourse OpenEMR (open-emr.org) and bacula.org for backups.  
*The backbone is provided by HP Procurve 9078a 24-port Gigabit switches connected via Fiber Optic cables
*Currently 40 Panasonic toughbook laptops
*Inverting Opti-ups UPS and APC UPS


'''Network''' The systems administration team laid over 9,000 feet of network cabling in conduit and terminated all the endpoints. Installed 3 switches and connected them via Fiber Optic cable runs. The network will expand to 5 switches and each will be protected by voltage regulators and UPS.
:Samuel Strachan
:citixens.com/openemr


'''Workstations''' We had to change our original thin-client stand-alone workstation design to laptops because you cannot reliably ship equipment to Kenya. The equipment went with us on the airplane. The workstations have a minimum of 512 MB RAM, no hard drive and no battery. This is intentional given the sensitivity of the data. Laptops boot off the network into a very small 55 MB footprint Linux distribution called Slitaz. It contains Abiword, Gunmeric spreadsheet, Firefox browser, a PDF viewer, and a file server mount utility called sshfs.
:J. Samuel Strachan
:Team Lead, Systems Architecture and Administration
:The CitiXens Team
:242.427.2060 or 242.376.6567


'''Power''' Creating a stable and clean power source is a major challenge at the facility and one which we are currently struggling with. An additional challenge is that the user expects at-least the phones to work during an outage. While the staff was being trained, the workstation power cables started to melt from the excessive voltages and voltage fluctuations. We have learned the hard way that power cables from the US are rated only at 130 VAC and perform poorly at the higher 230 VAC continuous loads.
:http://citixens.com/helpdesk
<br>


'''Backups''' The application is backed up on an aggressive schedule using automysqlbackup. The file server is backed up using Bacula and the firewall is backed up via a shell script.
= Health Facility in Kenya (September 2012) =


'''Monitoring''' The servers report their status to a private Twitter account on an hourly basis.
:''Dr. Joash Gombe, a healthcare provider in Kenya, updates the OpenEMR community of his successful deployment.''


'''Please''' Contact Yudhvir at sidhu@medigrail.com if you have questions about the project.
:Good day,
:This is to inform you that I have just installed OpenEMR. I run a small health facility in rural Kenya and I am hopeful that this software will enable us to offer more effective services, more efficiently given our meager resources
 
:Kind regards,
:Dr Joash Gombe
<br>
<br>
== Siaya District Hospital in Kenya '''Update''' (June 2012) ==
We went live 13 April 2012 and since then have seen over 7,500 patients. The servers and networks have stabilized and the administrators have done a good job in training the staff on using the application and diagnosing workstation issues.


We are sending more network switches, fiber optic cables and laptops. We have also sent Linux and BSD books to be followed by systems certification materials.
= Southern Tier Plastic Surgery Associates, PC (June 2012) =
<br>
 
:''Dr. Mark Anthony, a plastic surgeon in upstate New York writes to an OpenEMR contributor with thanks for the high quality and cost-effective EHR solution.''
 
:Dr Bowen:
 
:I just wanted to let you know that my medical practice has just started using OpenEMR as our EHR system.
 
:We are a two surgeon plastic surgery practice in upstate New York. Our patient database contains approximately 50,000 patients. We are using [http://www.mi-squared.com/ MI Squared] for hosting and support.


== MediGrail LLC, Siaya Disctrict Hospital Solutions Provider, Goes for $250K CHASE Grant ==
:I am a long time fan of the Linux operating system, and FOSS. I am glad that such a high-quality product exists for EHR implementation. Though we have just started using the system, we are quite happy with it, and I recommend it to my colleagues who are looking at EHR systems. Many of them have a hard time understanding that such a product is available for free, while other systems cost over $40,000! I tell them that for that much money, their EHR system should be delivered in a brand new BMW, that they get to keep!
MediGrail, LLC is a small grass roots-California based health information technology (HIT) start-up. We are developing free applications that help patients take charge of their health and well-being. We also provide free services and implementation of free open source electronic medical record systems, to improve access to health care in rural areas both within and outside of the United States. This company's primary focus is to improve education and access to quality and safe healthcare across the socioeconomic strata.


To continue doing our work, we need your votes by June 30th to be eligible for a Chase Grant. The company plans to broaden these programs to more areas and add services and functionality to mobile platforms.
:Anyway, thanks again for all the work you have put into developing the system, and for its continuing development.
Please vote and request your friends and family to vote for MediGrail by following these simple steps:


1. Go to https://www.missionsmallbusiness.com/
:Sincerely,
2. Click "Log in and Support" under "Log in with facebook to support your community."
3. Login with Facebook
4. Enter information below and enter Search
a. Business name: MediGrail
b. State: California
c. City: Morgan Hill
5. Click on Vote for MediGrail


Thanks for voting and spreading the word for us !!
:Mark S. Anthony, MD, FACS
:[http://www.stpsa.com/ Southern Tier Plastic Surgery Associates, PC]
<br>
 
= Siaya District Hospital in Kenya (April 2012) =


== MediGrail LLC Seeking Used Laptop Donations (June 2012) ==
:After six months of careful project planning and execution, the government-sponsored Siaya District Hospital in Kenya has deployed OpenEMR for its 240 bed hospital.
MediGrail LLC is putting out a fervent and immediate call for LAPTOP DONATIONS! A team of high school students is leaving for a trip from the West coast to Kisumu, Kenya in mid-July 2012. We have a window of opportunity that should not be missed.


The laptops are to be put to immediate use at Siaya District Hospital, a 220-bed government facility in rural Kenya, to access medical records. The complete hospital medical records system has been setup by MediGrail LLC, a Bay Area startup on a non-profit basis. The founders of MediGrail have spent over $50K of their personal funds on this project and continue to donate their time DAILY.
:With the help of [https://www.linkedin.com/in/yudhvir/ Medigrail], OpenEMR was deployed on a handful of Linux servers with modern networking, security, and backup systems in place. Over 40 workstation laptops equipped with access to OpenEMR as well as other common office utilities were provided to the hospital staff. One notable challenge with this deployment was providing stable electrical power to ensure said systems were online, which the team was able to achieve.


The laptops deliver incredible value to the staff and increase facility productivity. MediGrail loads them with these open-source applications:
:Because the hospital workers had little training in the use of computer technology, an extensive “Train the Trainers” effort was initiated. The trainers then engaged the local hospital staff, helping to set realistic user expectations, and teaching them the basics on how to begin using the system.
* Word processor and spreadsheet which can read the latest Microsoft file formats
* Network file server access, printing capability, chat utility and PDF viewer


To date, the system has seen about 13K patients since the system went live in April 2012. Staff is able to submit reports to the central government and check their pay stubs on-line – saving them much time. They are able to quickly retrieve patient records without the patient making an extra trip to the records department. They are able to look at patient history beyond the currently limited new year date. They are able to print payment receipts easily. This has lowered the costs and increased the quality of care.  
:With over 120,000 patient encounters at the time of this writing, the use of new computer technology and OpenEMR play a crucial role in the capabilities and expansion of this healthcare facility.


And more can be done... the project is already a success, it can become a huge success with your TIMELY donation. We need 15-inch laptops in working order with batteries and  a minimum of 1 GB of RAM. Hard drives are optional. Please ship immediately to Yudhvir Singh Sidhu, 16605 Trail Drive, Morgan Hill, CA 95037
<br>


[[Category:Marketing]]
[[Category:Marketing]]

Latest revision as of 21:35, 3 November 2017

Overview

This page is part of an ongoing project to list and describe successful deployments of OpenEMR. Please refer to this presentation to understand the goal of this page and how to add an entry.


Disclaimer: This list will not represent the bulk of OpenEMR users because institutions don't have to make public which open source software they use. However, In the US, it has been estimated that there are more than 5,000 installations of OpenEMR in physician offices and other small healthcare facilities serving more than 30 million patients. Internationally, it has been estimated that OpenEMR is installed in over 15,000 healthcare facilities, translating into more than 45,000 practitioners using the system which are serving greater than 90 million patients. For more information, including data citations, please see Adoption information.


Hurricane Maria, Puerto Rico, and the success of OpenEMR customers (November 2017)

See Hurricane Maria, Puerto Rico, and the success of OpenEMR customers article for this success story.


Chicago Medical and Urgent Care Centers (July 2017)

This Chicago-based organization has successfully deployed OpenEMR to a handful of their care centers. With high-tech medical equipment and dozens of passionate and knowledgeable medical professionals, this organization offers patients an integrated approach to their overall care. The centers boast an impressive amount of medical services such as family medicine, plastic surgery, spine and joint physical therapy, preventative and family dentistry, and sleep therapy.
Leveraging the expertise of Open Med Practice, each of these data-intensive facilities are running the latest OpenEMR v5 software with customizations to meet their specific workflows, all in the name of patient outcomes.


Pohnpei Community Health Center of Micronesia goes Paperless (April 2017)

Pohnpei Community Health Center (PCHC), a federally funded clinic, was challenged with the task of going digital with limited internet connectivity. PCHC needed a customized, easy to use, and scalable system with the goal of enabling better operational efficiency in terms of handling medical documents and improved productivity.
With the help of Pacific Island Health Officers Association (PIHOA) and passionate open source support from Dr. Mark Durand, ViSolve customized OpenEMR for PCHC’s deployment.
PCHC transitioned successfully into a paperless environment, enabling digitized workflows such as front office registration, dispensing medicine, bill processing, and checking out patients from the clinic.
ViSolve's on-site training and 24/7 support for PCHC doctors, clinicians, and front office staff made the migration a smooth and a successful one with a customized OpenEMR solution.


Anesthesiologist in Tennessee (April 2017)

A specialty, sole practitioner clinic in Tennessee has recently deployed OpenEMR to meet his needs. When asked about the strong points of the system, this practitioner pointed to the adaptability and customizability of OpenEMR. Moreover, he notes that OpenEMR allows him to "quickly adapt to aggressive changes in government and insurance company policies".
With the help of Open Med Practice, this clinic has been able to adapt to national and local changes in regulations to stay competitive.


Leading Academic Medical University (March 2017)

The Neurology IT department of a top Ivy League Academic Medical Center was challenged with the task of providing Continuous EEG monitoring of patients for their physicians. This solution would also need to integrate with existing medical systems. Dissatisfied with the available off the shelf product offerings, the department noted that a customizable solution was necessary to meet the requirements of the physicians and faculty.
With the help of ViSolve, the department deployed a customized OpenEMR solution to provide Continuous EEG monitoring functionality and systems integration.
The open source nature of OpenEMR enables and encourages customizations to meet the specific needs of healthcare providers internationally. Users can deploy and customize OpenEMR to meet their needs, whether it be done independently with free community support or with one of many professional OpenEMR vendors.


George Mason University Safety Net Clinic (March 2017)

While the Affordable Care Act, Medicare, and Medicaid help many US citizens, there are still certain gaps with access to care. Luckily, charitable "Safety Net" clinics can be found all around the country. One such clinic was recently deployed by the George Mason University, with the help of Open Med Practice.
Joyce, an essential project member, notes "The clinic will be able to capture and control patient data for improved clinical decisions and future research".
Outside of the implementation, Joyce describes the usage of OpenEMR in the classroom "It allowed me to demonstrate the flexibility, reliability, and usefulness of open-source systems to faculty and students at George Mason University. Due to OpenEMR's ease of use, we will also use it as a platform to train nursing students in our Sim Lab and for our Health Administration & Policy students to practice data management and health informatics".


Spanish-speaking Clinic in Argentina (October 2016)

A 60-bed clinic, Ados, Puerto Madryn, with 100 users and 10,000 patients so far, has successfully deployed OpenEMR on a capable Windows server.
Netic Infoservices installed OpenEMR with Spanish-translated documentation and terminology as well as diagnostic codes adapted to the Spanish International Code for Diseases. Outside of the translation work, this installation included a large data import of health insurance entities from the Argentine health system, custom administrative reports to track uninsured patients, and Gynecology forms based on specific provider requirements.
The providers are slowly adopting the system, with help of a few committed users and remote support from Netic Infoservices.


Trincay Medical Center, Cayman Islands (August 2016)

Dr. Adamo and his group of 18 were using Amazing Charts and wanted to migrate to an "anywhere access" electronic medical records system.
Below is the list of what Trincay wwas looking for when considering a new system:
  • A cloud-based EMR system
  • An ICD-10 based system (Amazing Charts software used ICD-9, however, all Cayman Island insurers were soon moving to ICD-10)
  • An integrated billing system, compatible with the insurance providers that Trincay works with
  • Electronic prescriptions
  • An ability to migrate Amazing Charts patients
  • Assistance with general configuration, particularly for doctors charts/personalized consultation sheets and billing
  • Integration of current CPT codes and customary fees provided for Cayman Islands (Excel files)
  • Although not required, HIPAA compliance
With the help of Open Med Practice, Trincay Medical Center's needs were met by deploying OpenEMR in a secure cloud environment along with a migrated patient list of over 20,000 patients.


Primary Care Providers in Vermont (April 2014)

A multi-practitioner clinic in Vermont, Granite City Medical Associates dba Mark Yorra MD, deployed OpenEMR in 2012 and successfully achieved Meaningful Use in 2014. Dr. Yorra was gracious in his remarks regarding his practices' use of OpenEMR. "I certainly appreciate the availability of OpenEMR as a way to begin using an EMR, and was quite amazed that we were able to achieve meaningful use criteria relatively painlessly. The EMR brought our small primary care office into the modern world. Thank you for your role [1] in getting us up and running with it."


Saint Lucia Pain Institute and Clinic (February 2014)

Dr. Winston Parris is an internationally renowned pioneer in pain management, Professor Emeritus at Duke, and a provider at the Saint Lucia Pain Institute as well as various organizations in the US. Dr. Parris has received accolades from Queen Elizabeth of Great Britain and the Government of Saint Lucia for his numerous contributions to the field.
Leveraging the expertise of ACE Health Solutions, Dr. Parris and his colleagues at the Saint Lucia Pain Institute are now using OpenEMR. Having gone from paper to a proprietary solution to OpenEMR, the institute realizes the benefits of a fully computerized and open source EHR solution.


Hearing Clinic in Ontario (October 2012)

The following is a letter from an employee of an Ontario-based Hearing Clinic. In this letter, he briefly describes his successful OpenEMR deployment.
Hello,
We have recently installed OpenEMR into a production environment. We run a Hearing Clinic with approximately 15 employees, and 7 offices spread out over a small geographical area in Ontario, Canada.
OpenEMR runs on a Ubuntu 12.04 Server.


Clinic in the Bahamas (September 2012)

Samuel Strachan, the cousin of a provider who runs a local clinic, expresses his thanks for the quality of OpenEMR software that he set up for the facility.
Hello
I am in the Bahamas and have just set up OpenEMR for my cousin who is opening a new clinic.
I am very impressed with the software.
I will continue to evaluate and jot down any ideas that come to mind.
Thank you for a wonderful software package.
Samuel Strachan
citixens.com/openemr
J. Samuel Strachan
Team Lead, Systems Architecture and Administration
The CitiXens Team
242.427.2060 or 242.376.6567
http://citixens.com/helpdesk


Health Facility in Kenya (September 2012)

Dr. Joash Gombe, a healthcare provider in Kenya, updates the OpenEMR community of his successful deployment.
Good day,
This is to inform you that I have just installed OpenEMR. I run a small health facility in rural Kenya and I am hopeful that this software will enable us to offer more effective services, more efficiently given our meager resources
Kind regards,
Dr Joash Gombe


Southern Tier Plastic Surgery Associates, PC (June 2012)

Dr. Mark Anthony, a plastic surgeon in upstate New York writes to an OpenEMR contributor with thanks for the high quality and cost-effective EHR solution.
Dr Bowen:
I just wanted to let you know that my medical practice has just started using OpenEMR as our EHR system.
We are a two surgeon plastic surgery practice in upstate New York. Our patient database contains approximately 50,000 patients. We are using MI Squared for hosting and support.
I am a long time fan of the Linux operating system, and FOSS. I am glad that such a high-quality product exists for EHR implementation. Though we have just started using the system, we are quite happy with it, and I recommend it to my colleagues who are looking at EHR systems. Many of them have a hard time understanding that such a product is available for free, while other systems cost over $40,000! I tell them that for that much money, their EHR system should be delivered in a brand new BMW, that they get to keep!
Anyway, thanks again for all the work you have put into developing the system, and for its continuing development.
Sincerely,
Mark S. Anthony, MD, FACS
Southern Tier Plastic Surgery Associates, PC


Siaya District Hospital in Kenya (April 2012)

After six months of careful project planning and execution, the government-sponsored Siaya District Hospital in Kenya has deployed OpenEMR for its 240 bed hospital.
With the help of Medigrail, OpenEMR was deployed on a handful of Linux servers with modern networking, security, and backup systems in place. Over 40 workstation laptops equipped with access to OpenEMR as well as other common office utilities were provided to the hospital staff. One notable challenge with this deployment was providing stable electrical power to ensure said systems were online, which the team was able to achieve.
Because the hospital workers had little training in the use of computer technology, an extensive “Train the Trainers” effort was initiated. The trainers then engaged the local hospital staff, helping to set realistic user expectations, and teaching them the basics on how to begin using the system.
With over 120,000 patient encounters at the time of this writing, the use of new computer technology and OpenEMR play a crucial role in the capabilities and expansion of this healthcare facility.