Difference between revisions of "Sms and Email Notification Howtos"

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== '''Patient Appointment Reminders via automated dialing system''' ==
== '''Patient Appointment Reminders via automated dialing system''' == [[User:Sherwin Gaddis|Sherwin - ww2.openmedpractice.com]] 6 Aug 2013  
--[[User:Sherwin Gaddis|Sherwin - ww2.openmedpractice.com]] 6 Aug 2013  
 
Open Med Practice as of July 18th 2013 began building a automated patient appointment reminder.
As of Aug 6th 2013, the preliminary system is in place and we have begun beta testing of the
software and tweaking the foundation of the program.
 
The call reminders will require only the click of a button to start the calls going out. The system
will be able to make up to 100 simultaneous call. So if your office has 30 appointments on the schedule.
All 30 patients will be called at once. The patient will be asked to select 1 to confirm appointment and
that selection will be recorded. The second selection will be recorded which is to cancel appointment.
This information will be gathered within one hour and posted back to the EMR for viewing.


[[Category:Configuration Guide]]
[[Category:Configuration Guide]]

Revision as of 18:25, 6 August 2013

The email/sms notification module is used to notify a patient about an upcoming event/appointment. The module consists of two parts, a front end setup and a back end engine. The front end is used to set the message template, access for the Sms/email engines and specify if a certain patient should receive notifications. The back end is set to query the database every hour for upcoming events which are set to send notifications and send them.

Gateways Supported as of 3.2 are:

Setup Sms/email notification module you need follow these steps for version 4.0:

1. In Administration->Globals->Notifications and adjust the configuration as appropriate for your setup: Email Notification Hours - limits when messages should be sent SMS Notification Hours - limits when messages should be sent SMS Gateway Username - user name used for sms gateway access SMS Gateway Password - access password SMS Gateway API Key - used to interface with clickatell

Notification Email Address - Where will the message come from Email Transport Method - select SMTP, SENDMAIL or built in PHPMAIL SMTP Server Hostname - email outgoing server host/ip SMTP Server Port Number SMTP User for Authentication - outgoing server user SMTP Password for Authentication - outgoing server password

These globals from 3.2 seems to be missing in the admin tool --Tony - www.mi-squared.com 21:01, 2 March 2011 (UTC)

  • $GLOBALS['smtp_use_ssl']
  • $log_folder_path - this is the path where the back end process will save the logs. You must set this with write access for the user which will run the cron jobs.
(Note: at the moment only to Sms engines are supported Tm4B - http://www.tm4b.com and Clickatell - http://www.clickatell.com)

2. Install backend notification processes you need to add cron_email_notification.php and cron_sms_notification.php in system crontab to run every hour. Do this in the command *LINUX* command line. Note: Need windows instructions written

bash$ crontab -e
then put in the following lines:
* */1 * * * /var/www/html/openemr/modules/sms_email_reminder/cron_sms_notification.php
* */1 * * * /var/www/html/openemr/modules/sms_email_reminder/cron_email_notification.php
(note: make sure you adjust the path as per your configuration)

BELOW (3) is missing for V4.0 --Tony - www.mi-squared.com 21:03, 2 March 2011 (UTC)

3. Login into openEMR and go in section Admin.Notification and there you will find three new sections:

- Sms notification - set provider name and the body of the sms message
- Email notification - set subject, provider name and the body of the email message.

4. In openEMR front end, under patient summary page, in Choices section you will find two options: Allow Email and Allow Sms. This is to be set as required if you want your patient to be notified about an upcoming appointment.


== Patient Appointment Reminders via automated dialing system == Sherwin - ww2.openmedpractice.com 6 Aug 2013

Open Med Practice as of July 18th 2013 began building a automated patient appointment reminder. As of Aug 6th 2013, the preliminary system is in place and we have begun beta testing of the software and tweaking the foundation of the program.

The call reminders will require only the click of a button to start the calls going out. The system will be able to make up to 100 simultaneous call. So if your office has 30 appointments on the schedule. All 30 patients will be called at once. The patient will be asked to select 1 to confirm appointment and that selection will be recorded. The second selection will be recorded which is to cancel appointment. This information will be gathered within one hour and posted back to the EMR for viewing.